Comments on: How to Reset a Forgotten ZoneAlarm Internet Security Suite Password http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/ TechBlazer is a blog about gadgets, gear, geocaching, technology, and [insert random thought here]. Sat, 06 Mar 2010 18:55:16 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Denise http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-2659 Denise Sun, 20 Dec 2009 20:07:19 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-2659 Thanks for the info Daniel... worked on Windows 7 like a charm :) Thanks for the info Daniel… worked on Windows 7 like a charm :)

]]> By: anthonyrsc http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-2307 anthonyrsc Fri, 27 Nov 2009 12:38:08 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-2307 Cheers! Cheers!

]]> By: MegaTech http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1708 MegaTech Mon, 07 Sep 2009 23:17:27 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1708 Thanks, This worked great!!! Thanks, This worked great!!!

]]> By: daniel http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1688 daniel Sun, 30 Aug 2009 18:28:33 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1688 No, I did it and it worked great. No, I did it and it worked great.

]]> By: ashley http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1601 ashley Wed, 26 Aug 2009 23:32:39 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1601 by using your method, will i delete anything other than the password by using your method, will i delete anything other than the password

]]> By: Daniel http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1592 Daniel Sun, 09 Aug 2009 01:38:28 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1592 Try below for version 8 & above. The ONLY way to remove a ZoneAlarm password that is forgotten, corrupted, or will not work is to remove the database files associated with TrueVector, as follows. Please note that this will remove your program permissions and Trusted Zone settings (so you may want to make note of them), but re- establishing them is a simple process; you will be prompted again for program access for all the applications that you use to access the local network or Internet. First we need to boot into Safe Mode, please follow these steps to do so. 1.) Power down your computer. 2.) Start the system, and immediately begin tapping the 'F8' key once every second. 3.) You will get a startup menu; choose 'Safe Mode' by using the up/down arrow keys. 4.) Press Enter. Once you have booted into Safe Mode, please continue. 1.) If you have Windows XP, click Start -> My Computer. In Vista, go to Start -> Computer 2.) Double-click your C: drive, probably called local disk c:. 3.) Double-click on the Windows or Winnt folder. 4.) Double-click the Internet Logs folder. 5.) Please delete the following files here: - Backup.rdb - Iamdb.rdb 6.) Close this window, then right-click and empty the recycle bin. 7.) Clear the registry entry with the steps below: - Go to Start -> Run NOTE: If you do not have the Run option on the Start menu, you can press and hold the Windows logo key and tap the letter R . - Type in regedit and press OK - On the left find HKEY_LOCAL_MACHINE. Click on the plus next to this and make it a minus. - Find the SOFTWARE folder; click on the plus and make it a minus - Find the Zone Labs folder; click on the plus and make it a minus - Find the TrueVector folder; click on the plus and make it a minus - Find the Store folder; click on it - On the right, locate and left click on the 'upwval' entry - Press delete and then say yes to the alert that pops up 8.) Close this window, then restart the computer normally. Be sure to answer any configuration screens you may receive once your system has restarted. Try below for version 8 & above.
The ONLY way to remove a ZoneAlarm password that is forgotten,
corrupted, or will not work is to remove the database files associated with
TrueVector, as follows.
Please note that this will remove your program permissions and
Trusted Zone settings (so you may want to make note of them), but re-
establishing them is a simple process; you will be prompted again for
program access for all the applications that you use to access the local
network or Internet.
First we need to boot into Safe Mode, please follow these steps to do so.
1.) Power down your computer.
2.) Start the system, and immediately begin tapping the ‘F8′ key once
every second.
3.) You will get a startup menu; choose ‘Safe Mode’ by using the up/down
arrow keys.
4.) Press Enter.
Once you have booted into Safe Mode, please continue.
1.) If you have Windows XP, click Start -> My Computer. In Vista, go to
Start -> Computer
2.) Double-click your C: drive, probably called local disk c:.
3.) Double-click on the Windows or Winnt folder.
4.) Double-click the Internet Logs folder.
5.) Please delete the following files here:
- Backup.rdb
- Iamdb.rdb
6.) Close this window, then right-click and empty the recycle bin.
7.) Clear the registry entry with the steps below:
- Go to Start -> Run
NOTE: If you do not have the Run option on the Start menu, you can press and hold the Windows logo key and tap the letter R .
- Type in regedit and press OK
- On the left find HKEY_LOCAL_MACHINE. Click on the plus next to this and
make it a minus.
- Find the SOFTWARE folder; click on the plus and make it a minus
- Find the Zone Labs folder; click on the plus and make it a minus
- Find the TrueVector folder; click on the plus and make it a minus
- Find the Store folder; click on it
- On the right, locate and left click on the ‘upwval’ entry
- Press delete and then say yes to the alert that pops up
8.) Close this window, then restart the computer normally. Be sure to
answer any configuration screens you may receive once your system has
restarted.

]]> By: chris http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1591 chris Sun, 02 Aug 2009 19:01:53 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1591 Try this site to find out how to start your pc in safe mode. http://www.pchell.com/support/safemode.shtml Try this site to find out how to start your pc in safe mode.
http://www.pchell.com/support/safemode.shtml

]]> By: Jordan http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1590 Jordan Sat, 25 Jul 2009 03:56:32 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1590 how do you restart system in safe mode? please help how do you restart system in safe mode? please help

]]> By: dazzie http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1549 dazzie Fri, 13 Feb 2009 08:53:55 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1549 Thanks work for me win2000 sp2 za v5.1.011.00 Thanks work for me win2000 sp2 za v5.1.011.00

]]> By: Sam http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/comment-page-1/#comment-1050 Sam Sat, 12 Jul 2008 07:34:44 +0000 http://www.techblazer.com/2007/12/how-to-reset-a-forgotten-zonealarm-internet-security-suite-password/#comment-1050 Greetings everyone, I have XP SP3 & ZoneAlarm 7.0.473.000. Thank you guys so much! It worked like a charm! The only thing I didn't do was boot to safe mode. I used unlocker 1.8.7 http://ccollomb.free.fr/unlocker/#download to unlock the file, erase the files in Internet Logs, then erased the "store" registry. I then rebooted, and had to set my programs settings again. I recovered my ZoneAlarm and it worked out great. Thanks again. Hope this extra info helps people. Greetings everyone,

I have XP SP3 & ZoneAlarm 7.0.473.000. Thank you guys so much! It worked like a charm! The only thing I didn’t do was boot to safe mode. I used unlocker 1.8.7

http://ccollomb.free.fr/unlocker/#download

to unlock the file, erase the files in Internet Logs, then erased the “store” registry. I then rebooted, and had to set my programs settings again. I recovered my ZoneAlarm and it worked out great. Thanks again. Hope this extra info helps people.

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